Ai Recruiter

The State University of New York at Old Westbury is seeking proposals from qualified vendors to provide an AI-powered platform that enhances student recruitment, engagement, and success. The platform should offer automated, multilingual, and adaptive interaction capabilities to support prospective and current students 24/7 across multiple communication channels.   The ideal solution will extend beyond recruitment, offering a seamless continuum of support throughout the student lifecycle.  1. AI Recruitment Automation ●        Act as an autonomous digital recruiter capable of managing individualized inbound and outbound engagement with applicants & prospective applicants across text, phone, email, and web chat. ●        Be specifically designed for higher education recruitment and trained on SUNY Old Westbury’s specific application processes, curriculum, extracurriculars, and value propositions. ●        Adapt messaging content and mode of contact dynamically based on student interactions and behavior (not based on rigid scripts). ●        Operate 24/7 in at least 20 languages (including English) to ensure accessibility and responsiveness. ●        Provide support for both leads supplied by SUNY Old Westbury and those generated through the vendor’s proprietary network. ●        Real-time analytics and ROI reporting ●        Virtual front desk capabilities ●        CRM and other admissions systems integrations  2. Transcript Request Automation ●        Integration with transcript request systems ●        AI-enabled processing and delivery  3. (Optional) Student Success Engagement ●        Post-enrollment AI engagement with students through check-ins, nudges, and personalized resource connection ●        Targeted alerts and reminders for specific student cohorts (e.g., housing forms, advising appointments) ●        Outreach that enhances student belonging and involvement on campus ●        Operational and Administrative Support - Executes student tasks like form submissions or appointment scheduling across departments. ●        Analytics and Reporting - Includes actionable insights on engagement, campaign effectiveness, and student service responsiveness.  Vendor Qualifications ●        Experience with higher education institutions implementing AI communication or recruitment platforms. ●        Ability to customize AI learning models to institutional goals. ●        Network of high school students where SUNY Old Westbury can make meaningful connections and engage with students who are interested in the institution ***Bidders’ Questions Due By: Friday 09/04/2026, 5pm EST ***College Responses To Questions Due By: Monday 09/14/2025 5pm EST ***Bids Due By: Monday 09/21/2026 2pm EST ***All bids are to be emailed to procurement@oldwestbury.edu*** ***Please attest to acceptance of Exhibit-A, Exhibit A-1 and Exhibit-B in proposal submission***   Business enterprises awarded an identical or substantially similar procurement contract within the past five years: NONE Service-Disabled Veteran-Owned Business (SDVOB) SDVOB Goal: 0.00% Minority / Women Business Enterprise contracting goals (MWBE) MBE Goal: 0.00% WBE Goal: 0.00% Disadvantaged Business Enterprise contracting goals (DBE) DBE Goal: 0.00%