RFQ GUIDELINES SAWS requests that all pricing furnished include delivery/freight (i.e., F.O.B. Destination). Each item listed shall be awarded to the bidder providing the overall lowest qualified bid, base year and extensions considered, if applicable. SAWS reserves the right to award this RFQ to one source. Terms and conditions of this RFQ and resultant contract shall be in accordance with DIR. Bid responses received from vendors that do not have an active DIR will be deemed as non responsive and will not be considered for award. Electronic quotes can not be accepted after the specified date/ time. Quotes received late will not be considered in the evaluation. SCOPE: The San Antonio Water System (SAWS) is soliciting quotes for a Splunk Enterprise Term License (subscription) with a Standard Success Plan supporting up to 150 GB of data ingestion per day. The platform provides centralized data collection, monitoring, analytics, visualization, and reporting capabilities across SAWS' technology environment. The subscription includes the continued integration and monitoring of data from SAWS' SCADA network, providing enhanced visibility into operational technology systems and enabling more effective system monitoring, performance analysis, and operational support. This solution allows SAWS to aggregate and analyze data from both information technology (IT) and operational technology (OT) environments within a single platform, improving situational awareness, operational efficiency, and overall system reliability. The proposed contract will be effective January 1, 2027, through December 31, 2027, with three (3) additional one-year renewal options, and will be paid on an annual basis. Contract Term (ALL LINE ITEMS MUST BE PRICED) Base Term: 01/01/2027 – 12/31/2027 Year One Renewal: 01/01/2028 – 12/31/2028 Year Two Renewal: 01/01/2029 – 12/31/2029 DIR REQUIRED - VENDOR MUST BE A REGISTERED DIR RESELLER FOR SPLUNK We highly recommend online submission. This expedites the process and reduces errors for both buyer and supplier. For technical assistance, please contact Ion Wave's Customer Success Team: 1-866-277-2645 x 4 or email support@ionwave.net. To report suspected ethics violations impacting the San Antonio Water System, please call 1-800-687-1918.
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