The Southeastern Pennsylvania Transportation Authority (SEPTA) is inviting bids for a Service Now Licensing Provider for a period of three years. This opportunity involves providing licensing services for Service Now, a cloud-based platform that automates enterprise IT operations, for a duration of three years from the notice to proceed. The contract requires the successful bidder to manage and supply Service Now licenses in accordance with the terms outlined in the contract documents.The bid process is conducted through SEPTA's Electronic Procurement System (ePS), and all bids must be submitted electronically by the deadline of September 9, 2026, at 10:00 AM. No pre-bid meeting will be held, but potential bidders can submit questions until September 2, 2026, to ensure they receive a response. Any changes or clarifications to the contract documents will be communicated through written addenda issued by SEPTA.Bidders are required to comply with Equal Employment Opportunity laws and regulations and must certify compliance with Executive Order 12549 regarding ineligible contractors. The contract is subject to a financial assistance agreement between SEPTA and the U.S. Department of Transportation, ensuring that disadvantaged business enterprises have the opportunity to participate without discrimination.All bids must remain firm for at least ninety days from the bid opening date, and SEPTA reserves the right to reject any or all bids in the best interest of the organization. This opportunity represents a significant engagement for companies specializing in software licensing and IT service management solutions.
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